In this compilation of personal accounts, learn the excitement, frustrations, and successes of incorporating IT automation into organizations.
New technology often makes lots of promises, but experienced IT professionals are likely to greet these promises warily. There can easily be a disconnect between what the vendor’s sales team is pitching as a solution and the actual problems or challenges you’re trying to solve. Having anxiety about significant change is expected. In our experience working with customers, we’ve found that certain roles share common concerns about IT automation.
